Comments, Compliments and Complaints

Our aim is to provide a high standard of service at Bennetts End Surgery.

Comments, compliments and complaints about any aspect of your latest experience with the Surgery are a valuable source of feedback and patients are encouraged to complete the NHS Friends and Family Test after having received care or treatment here.

We try to deal swiftly and sympathetically with any difficulties you may experience and have a Complaints Procedure which is compliant with NHS regulations.

Practice Complaints Procedure