Clinics and Services

For more information, please visit our Health Review and Assessment Clinic Room.

We provide a full general practice service and offer patients specialist advice and support in the following areas:

Carers Health Check Clinic

Bennetts End Surgery is continuing to offer its patient carers an annual Carers’ Health Check in 2020. Whilst our patient carers will receive an invitation to attend an annual Carers’ Health Check with the GP, they may also ask for an appointment in the Clinics.

If you would like to speak to someone at the practice about being a carer, please ask to speak to Pamela, our Carers’ Champion. The Surgery is keen to improve its identification of and support for unpaid carers so we would be pleased to hear your suggestions as to how we may be able to assist.

Additionally, the Surgery will be engaging with NHS England and NHS Improvement’s “Supporting carers in general practice: a framework of quality markers”, first published in June 2019, as a model of good practice to follow in giving its patient carers greater recognition and support.

Coronary Heart Disease Clinic

By making some simple lifestyle changes, you can reduce your risk of getting CHD. If you already have heart disease, you can take steps to reduce your risk of developing further heart related problems.

Counselling and Mental Health Service

Counselling is a therapy which involves talking through your problems to a counsellor. There are several types of talking therapies and they can be used to treat a number of health conditions including mental health.

Diabetic Clinic

Our specialist diabetes team will provide you with support, regular reviews and the day to day care of your needs.

Family Planning Clinic

Our family planning service provides patients with free, confidential advice and information about contraception and sexual health.

We provide a range of services, including:

  • Confidential advice about contraception.
  • The combined oral contraceptive pill.
  • The progestogen-only pill.
  • Progestogen injections.
  • Free emergency contraception.
  • Confidential advice about STIs.
  • Cervical screening.
  • Unplanned pregnancy advice.
  • Free pregnancy tests.
  • Pre-conception advice and fertility awareness information.
  • Fitting and checking of caps, diaphragms, and coils (intrauterine devices, or IUDs)..

Hearing Aid Clinic

A Hearing Advisor from the Hertfordshire Hearing Advisory Service continues to hold clinics here at Bennetts End Surgery.

Please note the drop-in clinic now operates between 10:15 and 12:00.

No appointment is necessary to attend these clinics.Please bring your brown book or hospital number with you.

This is a free service that offers help with any hearing aid related problems, including the issue of NHS hearing aid batteries, cleaning, re-tubing and replacement of open fittings.

Please note the battery and re-tubing service is only available to NHS hearing aid patients. The Clinic does not re-programme NHS hearing aids and does not provide hearing tests (which should be arranged via your GP for your local NHS hospital).

In adverse weather, before setting out on your journey, please call 01707 324 582 or check to confirm that the service is running.

Minor Surgery

Certain small surgical operations can be performed at the surgery. With minor surgery the recovery time is usually short and you will be back to your usual activities fairly quickly (depending on your procedure). Before attending for minor surgery you will need to see a doctor for the diagnosis and then you will be given an appointment to attend for your procedure.

Smoking Cessation Clinic

If you’re trying to give up smoking, we can help. Studies show that your chances of success will be greatly improved if you get advice and support from health care professionals to help you stop smoking. The services we offer from the practice can:

  • Boost your willpower to stop smoking.
  • Concentrate your efforts by getting advice from someone who knows your medical background.
  • Help you feel that you’re not doing it alone.
  • Help you to cope when you are tempted to smoke.
  • Monitor improvements to your health so that you can see the benefits.

Travel Clinic

Our Medical Advisory Services for Travellers Abroad (MASTA) Travel Clinic offers personally tailored travel information and health advice to any traveller. Our e-clinic provides up to date information with regard to vaccination requirements to more than 260 countries and the individual recommendations for travellers with multiple and complicated travel arrangements can be compiled very quickly. The e-clinic is updated daily from local information and includes Foreign Office and Commonwealth Office advice as well as general health data.

The tariff for immunisations and anti-malarial products is uniform throughout MASTA .

Before travelling overseas, it is important to be aware of the possible health risks and how to prevent problems or minimise the chances of them occurring. Most importantly, you should know:

  • Whether there are any specific health risks in the country you are travelling to for which you need to take precautions, for example malaria.
  • How to avoid becoming ill when you are abroad.
  • What to do if you do become ill when you are abroad.
  • How to get emergency medical treatment when you are abroad

Our travel services offer advice on travel illnesses and a full range of vaccinations. If you are travelling abroad you will need to start thinking about your travel vaccinations 4-6 weeks before you are due to leave as some vaccinations can take time to become effective. For more information, please visit our Travel Room.