Christmas and New Year opening hours

Bennetts End Surgery is open as follows over the Christmas and New Year period:

Thursday, 20th December, 2018 Usual opening hours

PLEASE NOTE: This is the last day to submit repeat prescription requests for collection before Christmas. Repeat prescription requests submitted before 12 noon today will be ready for collection from 12 noon on Monday, 24th December, 2018

Friday, 21st December, 2018 Usual opening hours
Saturday, 22nd December, 2018 Usual Saturday opening hours
Sunday, 23rd December, 2018 CLOSED
Monday, 24th December, 2018 Usual opening hours
Tuesday, 25th December, 2018 CLOSED
Wednesday, 26th December, 2018 CLOSED
Thursday, 27th December, 2018 Usual opening hours

PLEASE NOTE: This is the last day to submit repeat prescription requests for collection before New Year’s Day.  Repeat prescription requests submitted before 12 noon today will be ready for collection from 12 noon on Monday, 31st December, 2018.

Friday, 28th December, 2018 Usual opening hours
Saturday, 29th December, 2018 Usual Saturday opening hours
Sunday, 30th December, 2018 CLOSED
Monday, 31st December, 2018 Usual opening hours
Tuesday, 1st January, 2019 CLOSED
Wednesday, 2nd January, 2019 Usual opening hours

When the Surgery is closed:

For medical advice when the Surgery is closed, please telephone NHS 111.

For life-threatening emergencies, please telephone 999.

Extended Access: evening and weekend appointments now available

Extended Access is a government initiative that requires Clinical Commissioning Groups (CCGs) to offer appointments to patients outside of a GP practice’s core opening hours.

The Extended Access service for patients in Dacorum is organised and operated by the local federation, Dacorum Heathcare Providers (DHP), who employ clinical, administrative and reception staff to run this service from different locations (known as hubs) across Dacorum locality.  Currently, these hub sites are:

West Herts Medical Centre: Hillfield Road, Hemel Hempstead, Herts., HP2 4AD

Highfield Surgery: Cambrian Way, Hemel Hempstead, Herts., HP2 5TA

The Nap Surgery: Kings Langley, WD4 8ET

Archway Surgery: 52 High Street, Bovingdon, HP3 0HJ

The New Surgery, Tring: St Peters House, Church Yard, Tring, Herts., HP23 5AE

The Extended Access service is operated as a locality for all 18 GP practices in the Dacorum area and all patients from these practices can book Extended Access evening and weekend appointments at one of the hubs by contacting their own GP practice.

Please note: patients wishing to CANCEL a hub site Extended Access appointment should telephone: 07864 652 026

NHS Breast Screening Programme Incident

Public Health England is writing to all women affected by this incident and those registered with a GP will receive their letter by the end of May 2018.  This letter outlines how to access the helpline and how to take up the offer of screening.

For further information, Public Health England has put in place the following helpline:

HELPLINE: 0800 169 2692

Information is also available on the NHS Choices website.  To access this, please click here.

The NHS Friends and Family Test

From 1st December, 2014, Bennetts End Surgery has been undertaking the NHS Friends and Family Test whereby you are invited to respond to the following question: “How likely are you to recommend our service to friends and family if they needed similar care or treatment?” So, when you next visit the Surgery, please pick up a postcard and take a couple of minutes to give us your feedback.  It will help us learn more about what you think of your experience – what you like and what you think we could improve.

For more information about the NHS Friends and Family Test, please visit www.england.nhs.uk

See our results so far:

View the previous Results…