GP appointments under pressure

Bennetts End Surgery is currently under extreme pressure for GP appointments as one of its GP Partners is absent from the Surgery through ill-health.

Dr Choi has also stepped down as a GP Partner as he is soon to be relocating abroad.

We are working to identify additional resources but, in the meantime, would greatly appreciate your ongoing patience.

The Doctors and Team at Bennetts End Surgery


The NHS Friends and Family Test

From 1st December, 2014, Bennetts End Surgery has been undertaking the NHS Friends and Family Test whereby you are invited to respond to the following question: “How likely are you to recommend our service to friends and family if they needed similar care or treatment?” So, when you next visit the Surgery, please pick up a postcard and take a couple of minutes to give us your feedback.  It will help us learn more about what you think of your experience – what you like and what you think we could improve.

For more information about the NHS Friends and Family Test, please visit

See our results so far:

View the previous Results…

Reclassification of Gabapentin and Pregabalin with effect from 1st April, 2019

From 1st April, 2019, gabapentin and pregabalin will be reclassified as Schedule 3 controlled drugs under the Misuse of Drugs Regulations 2001 and Class C of the Misuse of Drugs Act 1971.

What this means is that:

  1. From 1st April, 2019, it will be illegal to issue these medicines through repeat dispensing.
  2. The Surgery will only prescribe these medicines one month at a time.
  3. Patients currently being issued these medicines may have to have their prescription altered to bring it in line with the new legal requirements.

Extended Access: evening and weekend appointments now available

Extended Access is a government initiative that requires Clinical Commissioning Groups (CCGs) to offer appointments to patients outside of a GP practice’s core opening hours.

The Extended Access service for patients in Dacorum is organised and operated by the local federation, Dacorum Heathcare Providers (DHP), who employ clinical, administrative and reception staff to run this service from different locations (known as hubs) across Dacorum locality.  Currently, these hub sites are:

West Herts Medical Centre: Hillfield Road, Hemel Hempstead, Herts., HP2 4AD

Highfield Surgery: Cambrian Way, Hemel Hempstead, Herts., HP2 5TA

The Nap Surgery: Kings Langley, WD4 8ET

Archway Surgery: 52 High Street, Bovingdon, HP3 0HJ

The New Surgery, Tring: St Peters House, Church Yard, Tring, Herts., HP23 5AE

The Extended Access service is operated as a locality for all 18 GP practices in the Dacorum area and all patients from these practices can book Extended Access evening and weekend appointments at one of the hubs by contacting their own GP practice.

Please note: patients wishing to CANCEL a hub site Extended Access appointment should telephone: 07864 652 026

NHS Breast Screening Programme Incident

Public Health England is writing to all women affected by this incident and those registered with a GP will receive their letter by the end of May 2018.  This letter outlines how to access the helpline and how to take up the offer of screening.

For further information, Public Health England has put in place the following helpline:

HELPLINE: 0800 169 2692

Information is also available on the NHS Choices website.  To access this, please click here.